Privacy Policy
How we collect, use, and protect your information
Last Updated: November 10, 2025
Effective Date: November 10, 2025
1. Introduction
Welcome to Travsy App ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel vlog social application (the "App").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
2. Information We Collect
2.1 Information You Provide Directly
Account Information
- Name
- Email address
- Password (encrypted using Clerk authentication)
- Profile information you choose to provide
Content You Create
- TikTok video URLs you submit
- Comments or descriptions you add
- Any feedback or support requests you send
2.2 Information Collected Automatically
Usage Data
- Log data (IP address, browser type, operating system)
- Device information (device type, unique device identifiers)
- Activity data (features used, time spent on the App)
- Performance data (app crashes, system activity)
Location Data
- We DO NOT collect precise GPS location data
- We may infer general location from IP address for analytics
- Travel destinations are extracted from video content, not your device
2.3 Information from Third-Party Sources
TikTok Video Data
- Video metadata (title, description, captions)
- Publicly available video content
- Creator username (as displayed on TikTok)
Authentication Services
- Basic profile information from Clerk authentication
- OAuth data if you use social login (Google, etc.)
3. How We Use Your Information
We use the information we collect to:
3.1 Provide and Improve Our Services
- Process your TikTok video URLs
- Extract and categorize travel information using AI (Gemini)
- Display organized travel data in your profile
- Improve our AI extraction accuracy
3.2 Communicate with You
- Send account-related emails (password resets, security alerts)
- Respond to your support requests
- Send important service updates
3.3 Ensure Security and Prevent Fraud
- Detect and prevent malicious activity
- Enforce our Terms of Service
- Protect against unauthorized access
3.4 Analytics and Performance
- Understand how users interact with our App
- Identify and fix technical issues
- Develop new features based on user behavior
4. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information only in the following situations:
4.1 Service Providers
We work with third-party services that help us operate our App:
- Clerk: For user authentication and account management
- Google Cloud/Gemini AI: For video content analysis
- Database providers: For data storage
- Email services: For sending transactional emails
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Court orders or legal process
- Government or regulatory requests
- Protection of our rights, privacy, safety, or property
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of passwords and sensitive data
- Secure HTTPS connections for all data transfers
- Regular security audits and updates
- Access controls and authentication through Clerk
- Secure cloud infrastructure for data storage
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
6.1 Access and Portability
- Request a copy of your personal information
- Receive your data in a structured, machine-readable format
6.2 Correction and Deletion
- Update or correct inaccurate information
- Request deletion of your personal information
- Delete individual videos and associated data
6.3 Control and Consent
- Opt-out of certain data processing activities
- Withdraw consent where we rely on consent for processing
6.4 How to Exercise Your Rights
Contact us at travsyapp@gmail.com to exercise any of these rights. We will respond within 30 days.
7. Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our App, you consent to the transfer of your information to these countries.
9. Data Retention
We retain your personal information for as long as:
- Your account is active
- Necessary to provide you our services
- Required to comply with legal obligations
- Needed to resolve disputes and enforce agreements
When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
10. Third-Party Links and Services
Our App may contain links to third-party websites or services (such as TikTok). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect
- Right to delete your personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Legal basis for processing (legitimate interests, consent, contract performance)
- Right to lodge a complaint with supervisory authorities
- Right to object to processing
- Right to restriction of processing
13. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- Posting the new privacy policy on this page
- Updating the "Last Updated" date
- Sending an email notification for significant changes
14. Contact Us
If you have questions or concerns about this privacy policy or our privacy practices, please contact us:
Email: travsyapp@gmail.com
Subject Line: Privacy Policy Inquiry
You may also submit privacy-related requests, complaints, or data subject requests through this email.
15. Additional Provisions
15.1 Do Not Track Signals
Our App does not currently respond to Do Not Track browser signals.
15.2 Cookies and Tracking
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.
15.3 Data Processing Agreement
For business users or partners requiring a Data Processing Agreement (DPA), please contact us.
By using Travsy App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.